Technical Writer

Job description

Do you want to join a fast paced organization and immediately make an impact?


Job Description

As a Technical writer you will be responsible for product literature, technical documentation and product localization/translation for new and existing products. You will be part of the product team, that further consists of a product owner, product managers, UX/UI Designer and head of products. The product team is responsible for translating customer and market requirements into technical solutions and prioritise development.


Responsibilities

As a Technical Writer you will work in an international organisation, with a team all over the globe. You will develop the technical user documentation for our products and ensure technical capabilities to accelerate our strategy. The primary responsibilities will include:

  • Design, implement and maintain product literature and technical documentation for the Company’s new and existing products;
  • Develop, maintain and distribute official guidelines for documentation (style guides, templates, standards) to ensure documentation is completed according to company standards;
  • Update and improve documentation based on customer feedback;
  • Consider and be updated on new tools for documentation;
  • Manage product language translations and localization;
  • Create and maintain official Company naming conventions and term list for the products together with Product Owner, and make sure they are applied consistently across products;
  • In cooperation with the Product Owner, analyze requirements for user documentation and information;
  • Work closely with the Product Owner and the agile teams to ensure that product documentation is accurate, adapted and useful to the Company’s customers and other intended audiences;
  • Help the development team handle documentation as an iterative task;
  • Help in cooperation with UX to create language elements in GUI and assure the quality of translations.

Requirements

  • Bachelor’s degree in a technical field, such as Engineering or Computer Science;
  • 3+ years’ experience working as a Technical Writer, ideally for a software solution or SaaS company;
  • An understanding from a developer perspective of application servers, web services, SOAP/REST interfaces, development methodologies, operating systems, technical platforms/architecture, and the application workflow lifecycle;
  • Excellent English language skills, Dutch would be appreciated;
  • Strong communication and people skills;
  • Ability to produce accurate and compliant documentation.


What we offer

Working at Signicat means committing to an organization with enthusiastic, smart colleagues. We communicate informally and know how to find each other easily. We are open to feedback and are very critical. We work hard and with great pleasure.

  • Competitive salary
  • 25 vacation days
  • Pension scheme, and bonus
  • Fast-growing technical organization with a flat organizational structure
  • Plenty of room for personal development
  • You will be well taken care of with drinks, fruit, fresh salads and a lunch without a cash register.
  • Nice office of course with table football and table tennis, in the center of Rotterdam near the Central Station

About Signicat

Signicat is one of the leading providers of electronic identity and electronic signature solutions in Europe. The company, founded in 2007, delivers online trust based services to the public and private sector globally.


The solutions fulfill operational capabilities in line with international standards and requirements, such as Privacy, Anti-Money Laundering (AML) and Anti-Terrorist legislation and regulations, as well as Know Your Customer (KYC) requirements for onboarding of new users.


Signicat offers some of the most advanced solutions for electronic identity and electronic signatures. The goal is to enable customers to do business more effectively by delivering great user experiences for the end users and at the same time reduce the risk by using advanced security technology.


The Signicat solutions are used by banks and financial institutions, insurance companies, government agencies and large corporations as well as small and medium sized businesses. Customers trust Signicat with the responsibility of authenticating users, providing electronic signing, identity proofing and document preservation.


Banking grade SLAs are offered, matching customers' need for scalability and reliability.

We work with hundreds of innovative companies from startups to Fortune 100 organizations.

Signicat has more than 230 employees at offices in Trondheim (headquarters), Oslo, Bergen, Copenhagen, Helsinki, Stockholm, Rotterdam, Munich, London, Lisbon and Bucharest. Our focus is security and professionalism, and we are constantly working to improve our product and ourselves.